Glen Rock Savings Bank

Urgent Notice Concerning Customer Privacy

At Glen Rock Savings Bank, we are committed to servicing the needs of our customers and we want you to understand how we protect your privacy when we collect and use information about you and how we safeguard that information.

This Notice will help you understand:

  1. Our safeguards for handling the privacy of your records and information

  2. The type of information we collect about you and how it may be shared

  3. Our commitment in maintaining ongoing compliance with applicable laws and regulations.

Safeguarding Your Information

Our policy for protecting the confidentiality and privacy of our customers' nonpublic personal information is achieved through the establishment of administrative, technical and physical safeguards.  Our employees are governed by our policies that include their responsibility to protect the confidentiality of our customers' nonpublic personal information.  Employees are authorized to access or use the information we collect only in the discharge of their assigned duties.

Information We Collect

We limit the collection and use of information about our customers to data that are necessary to administer our business, provide superior customer support, and offer bank services that are of interest to our customers.  The bank will collect and use information to help identify and mitigate potential risk or loss, as well as identify additional bank products or services that we believe our customers might want to know about.  We collect information as necessary to provide our customers their requested services from such sources including application forms, interviews, transaction from banking activity (known as experience data), credit agencies, government sources, public records, and current and previous employers.  The type of information we collect depends upon the services being requested by the customer, but may include the following type of personally identifiable information: Contact information (name,address,telephone number), employment information, transaction (experience data), social security number, income and credit or debt obligations.

How We Share Information...

To protect customer privacy, we carefully control the way in which any information is shared.  We share information concerning a customer's account history and experience within the bank.  Glen Rock Savings Bank DOES NOT disclose nonpublic personal information about you to any outside organization other than for the support or promotion of the bank products and services or as required by law.  These organizations may include (but are not limited to) non-affiliated third parties, other financial institutions, government agencies, consumer rating agencies and third party litigants.  The type of information we share depends upon the services provided, but may include the following type of nonpublic personal information: Contact information (name, address and telephone number), credit information or transaction (experience) data.  If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy position disclosed in this notice.

Privacy on the Internet

We want our customers to know that their information is secure, that such use of information is covered by our policies, and that they are aware of and can control the use of their nonpublic personal information obtained through our website.  Information customers provide on our website is used solely for customer support service.  We are committed to maintaining the privacy of our customers' non-public personal information for those customers that access our website.

Maintain this Policy

This policy will be reviewed based on changing business conditions or changes in our information practices.  Glen Rock Savings Bank reserves the right to change this policy at any time and our customers will be notified in accordance with applicable laws and regulations.

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